Privacy Policy

Last updated: February 2026

1. Introduction

The Organization Learning Labs ("we", "us", "our") is a Partnership Firm registered in India, operating from Bangalore, Karnataka. We operate OLL Academy and related learning and research platforms. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our websites, platforms, and services, in compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

2. Data Controller

The data controller responsible for your personal data is The Organization Learning Labs, a Partnership Firm. For any privacy-related queries, you may contact us at: support@theorganizationlearninglabs.com or call +91 8618082093. Our principal place of business is Bangalore, Karnataka, India.

3. Information We Collect

We may collect the following categories of data:

  • Identity and contact data: Name, email address, phone number, organisation name, job title.
  • Account and usage data: Login credentials, course progress, assessment results, platform usage and preferences.
  • Technical data: IP address, browser type, device information, and log data when you access our websites or platforms.
  • Marketing and communications: Your preferences for receiving marketing and your communication history with us.

4. Legal Basis and Purposes of Processing

We process your personal data only where we have a lawful basis under Indian law, including:

  • Performance of a contract (e.g., providing learning or platform services).
  • Your consent where required (e.g., marketing, optional features).
  • Legitimate interests (e.g., improving services, security, analytics).
  • Compliance with legal obligations applicable to us in India.

We use your data to deliver and improve our services, process registrations and payments, communicate with you, ensure security and fraud prevention, and comply with applicable laws.

5. Sharing and Disclosure

We may share your data with service providers (e.g., hosting, analytics, payment processors) who act on our instructions and are bound by confidentiality. We may also disclose data where required by law or to protect our rights. We do not sell your personal data to third parties for their marketing.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, to comply with legal, tax, or regulatory requirements in India, and to resolve disputes and enforce our agreements.

7. Your Rights

Subject to applicable Indian law (including the DPDP Act), you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct or update inaccurate data.
  • Request erasure or restriction of processing in certain cases.
  • Withdraw consent where processing is based on consent.
  • Grievance redressal through our designated contact.

To exercise these rights, contact us at support@theorganizationlearninglabs.com. You may also have the right to lodge a complaint with the relevant data protection authority in India.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, in line with reasonable industry practice and applicable Indian regulations.

9. Cross-Border Transfer

Your data may be processed or stored in India or in other jurisdictions where our service providers operate. Where we transfer data outside India, we take steps to ensure it receives an adequate level of protection as required under applicable Indian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

The Organization Learning Labs (Partnership Firm), Bangalore, Karnataka, India. Email: support@theorganizationlearninglabs.com, Phone: +91 8618082093.